Linda Zecher April 3, 2017 Customer Focus Customer Centric Operating Model Linda Zecher April 3, 2017 Customer Focus Companies that embrace a digital transformation have the opportunity to rethink their entire operating model as they work backward from the customer experience
Linda Zecher March 22, 2017 Customer Focus Focus on the Customer Linda Zecher March 22, 2017 Customer Focus In today’s digital environment you have to create new sources of value to remain competitive.